Privacy Policy

1. Introduction

This Privacy Policy describes how Hush Cycles AG ("we", "us", or "our") collects, uses, and shares your personal data when you visit or make a purchase from our website hosted on Webflow.


2. Controller

Hush Cycles AG
Untere Heslibachstrasse 41a
8700 Küsnacht ZH
Switzerland
contact@hushcycles.ch


3. Data We Collect

We may collect the following personal data:

  • Contact information (such as name, email address)
  • Payment and billing information
  • Order details
  • Communication preferences

4. Purposes of Processing

We process your data to:

  • Provide and operate our online shop
  • Fulfill orders and process payments
  • Send newsletters (if you subscribed)
  • Improve user experience and website performance
  • Comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (e.g. order fulfillment)
  • Consent (e.g. newsletter subscription)
  • Legitimate interest (e.g. website analytics)
  • Legal obligations (e.g. tax regulations)

6. Data Sharing

Your personal data may be shared with third-party service providers, including:

  • Webflow (hosting and website infrastructure)
  • Stripe (payment processing)
  • Mailchimp (email marketing)
  • Google Analytics (website analytics)
  • YouTube (embedded video player)

These providers may process data outside the EU/EEA. We ensure appropriate safeguards are in place in accordance with Art. 44 ff. GDPR.


7. Analytics

We use Google Analytics, a service that tracks and reports website traffic. IP anonymisation is enabled. For more information, see Google’s Privacy Policy.


8. Newsletter

If you subscribe to our newsletter, your email address will be stored and processed by Mailchimp, a service provided by Intuit Inc. You can unsubscribe at any time via the link in every email.


9. Social Media Links

Our website includes a link to our Instagram page. When clicking the link, Instagram’s own privacy policy applies.


10. Embedded Content

Our website may include embedded content from YouTube. Viewing such content may allow YouTube to collect user data.


11. Cookies

Our website and certain third-party services we use (such as Google Analytics, YouTube, Stripe, and Mailchimp) may use cookies or similar technologies to provide functionality, improve user experience, or analyse traffic. These cookies may be essential, functional, or used for analytics purposes.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse the use of cookies or delete stored cookies.


12. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above, or as required by law.


13. Your Rights under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at contact@hushcycles.ch.


14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.